Privacy Policy

1. Information We Collect

When you interact with us through our website, by phone, or in person, we may collect the following information:

• Personal details: name, address, email address, phone number.
• Project details: information relating to the services you request (e.g. damp proofing, preservation works).
• Payment information: where necessary for invoicing and payments.
• Technical data: IP address, browser type, and website usage data (via cookies or analytics).

We will never sell your personal information to third parties.

2. How We Use Your Information

We use the information we collect to:

• Provide our services and fulfil contracts.
• Respond to enquiries and provide quotes.
• Process payments and send invoices.
• Improve our website and services.
• Comply with legal obligations.

We will never sell your personal information to third parties.

3. Sharing Your Information

We may share your data only with:

• Service providers and subcontractors necessary to deliver our services.
• Professional advisors (e.g. accountants, insurers, legal advisors).
• Authorities if required by law.

All third parties are required to keep your information secure and use it only for the purpose of providing their services.

4. Cookies & Website Analytics

Our website may use cookies or analytics tools to improve performance and user experience. Cookies are small files stored on your device that help us understand website usage. You can control cookie settings through your browser.

5. Data Retention

We will retain your personal information only for as long as necessary to:

• Provide our services.
• Comply with legal and accounting obligations.
• Resolve disputes.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate information.
• Request deletion of your data (where legally possible).
• Object to or restrict processing of your data.
• Request a copy of your data in a portable format.

To exercise these rights, please contact us using the details below.

7. Contact Us

All third parties are required to keep your information secure and use it only for the purpose of providing their services.

Bowland Damp Proofing and Preservations

• Email: bowlanddampproofing@gmail.com
• Phone: +44 7858384745
• Address: BOWLAND DAMP PROOFING & PRESERVATIONS LTD, 1 Clough Head Cottage, Bleasdale, Preston, PR3 1UY, England

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date at the top.